Privacy Policy

Last updated: 10/02/2026

1. Who We Are

This website is operated by:

D.R Maintenance
Sole Trader – Property Maintenance & Building Services
Based in the United Kingdom

Contact details:
Email: drmaintenance1004@yahoo.com
Phone:07984930223

For data protection purposes, we are the data controller of your personal information.

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2. What Information We Collect

We may collect and process the following information:

Information you provide directly:
• Name
• Email address
• Phone number
• Address (for quotes/work)
• Details about your project or enquiry

Automatically collected information:

When you use our website, we may collect:
• IP address
• Browser type
• Pages visited
• Usage data via cookies

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3. How We Use Your Information

We use your personal data to:
• Respond to enquiries and provide quotes
• Carry out work and manage projects
• Communicate about bookings or services
• Process payments (if applicable)
• Improve our website and services
• Meet legal obligations

We only collect data that is necessary.

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4. Legal Basis for Processing

Under UK GDPR, we rely on:
• Contract: To provide requested services
• Legitimate interests: Running and improving the business
• Legal obligation: For tax or legal compliance
• Consent: For optional cookies or marketing (if used)

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5. Sharing Your Information

We do not sell your data.

We may share information with:
• Accountants or legal advisors
• Payment providers
• IT and website hosting providers
• Subcontractors (only when needed for work)

All third parties must keep your data secure.

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6. How We Store Your Data

We store your information securely using:
• Password-protected devices
• Secure email systems
• Trusted service providers

We keep data only as long as necessary, typically:
• Customer records: Up to 6 years (for tax/legal reasons)

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7. Your Data Rights

You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability

To exercise your rights, contact us at the email above.

You can also complain to the UK regulator:

Information Commissioner’s Office (ICO)
www.ico.org.uk

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8. Cookies

Our website may use cookies to:
• Improve functionality
• Analyse website traffic

You can control cookies through your browser settings.

(If you use cookie banners like Wix/Squarespace/WordPress plugins, mention them here.)

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9. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

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10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page.